http://wsprod.colostate.edu/cwis5/RamCT/ logo

CSU Logo - click to visit the CSU homepage

RamCT Web Browser Tuning

RamCT requires that your web browser be configured or “tuned” to work properly.  Follow the steps below to insure that your web browser is ready to work with RamCT.

    1. Make sure you are using a web browser that is supported for use with RamCT.
    2. Perform the “Check Browser” on the RamCT login page
    3. Make sure you have only one version of Java installed on your computer and that it is the recommended version for use with RamCT.  Use the RamCT and Java help sheet to perform this task. 
    4. If you are using Internet Explorer 7 follow these steps to configure this browser to work with RamCT.
    5. Turn off ALL pop up window blockers
    6. If you are using a Firewall program on your computer make an entry to allow access to RamCT.
    7. If you are having a problem try:
      • Close all web browsers on your computer then login again to RamCT.
      • Restart your computer & try again.
      • Try using a different web browser

Still have a concern?  Use CSU’s RamCT support options:
User Support for Students
User Support for Faculty/Staff

Common Programs that use Popup Blockers:

  • Internet Explorer
  • Google toolbar
  • Yahoo tool bar
  • Symantec Internet Security Suite

Common Concerns with Non Supported versions of Java

  • Cannot access chat or discussion tools
  • Browser freezes when trying to upload assignments or course content.
  • Windows in the Manage Files tool are very small

Multiple Versions of Java

Multiple versions of Java on a computer can cause problems when using RamCT.  This may impact a user’s ability to log in to and use RamCT.
Get Files Image

One indication that multiple versions of Java may be installed on a computer is:


When a user attempts to upload or download a file from RamCT they may see a red “X” instead of “My Computer” – this often indicates that there are multiple versions of Java installed on a computer.

 

 

Firewalls

You may have to add entries in to a local firewall to allow access to RamCT.
The IP address for RamCT is:  129.82.103.146
The web address for RamCT is:  http://ramct.colostate.edu