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RamCT FAQ's


General

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Browser Settings and Issues

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Faculty/Instructor Resources

    General

  • What support and training resources are available for faculty and instructors?
      visit CTSS for training schedule, or
      refer to the on-line training guides that include:
    • Fundamentals
    • Communication Tools
    • Assessments
    • Learning Modules
    • and much, much more.
  • Common gotcha's in courses that have been migrated from WebCT to RamCT.
  • Should I rebuild my migrated course or start new?
  • How do I see the student view of my RamCT course?
    • You no longer need a student account to see the student view of your course. Just click on the "Student View" tab.
  • What are the user roles and responsibilities within RamCT?
  • Why does the Blackboard logo appear in RamCT?
    • WebCT was Purchased by Blackboard (Bb) in 2006. Even though you may see the BlackBoard logo when using the system, RamCT is the upgraded version of WebCT.
  • How do I know which tools and files my students are using most (least)?
    • Your RamCT Coordinator can help you obtain statistical information related to your course.
  • I can only see a partial listing of students in my course. Where are the rest?
    • By default, RamCT will display the first 10 students in the gradebook view. You can change this by selecting the drop-down menu of Grade Book Options on the gradebook page.
  • How/when do students appear in my course?
    • In RamCT, students are automatically added and removed as they enroll and unenroll in your course. This information is real-time and received from the Banner system.

    Gradebook

  • Why can't I see the gradebook?
    • The gradebook is only available from the Teach tab, and you must have instructor level access to have the teach tab available to you.
  • Can I submit grades automatically to Banner?
    • The integration of RamCT to Banner is a work in progress. More information regarding this will be provided soon.

    Course Management

  • How do I request a RamCT course section each semester?
    • Course shells will be automatically created for you by the Banner system each semester. In the near future, you will be able to request a development course online.
  • Do I need to backup my class? How do I do that?
    • It's good practice to create a backup of your course before making any major modifications. The backup option is available in the Manage Course options.
  • Recommendations for efficient course and file management.
  • How can I reuse my exiting course content?
    • When a new course section is created, you have the option to import data from another course which you have designer access in.
  • How do I add more course tools to my migrated course?
    • Additional course tools can be added/removed by selecting the Tools option on the Manage Course page. More information about the available tools is in the training material

    Course Tools

  • The training material contains in-depth and step-by-step details regarding all of the available course tools.
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Student Resources

    General

  • Please see your instructor for questions related to course content, grades and assignments.

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Please Check This Site Frequently!

RamCT is a work in progress; more content (especially tips & tricks) will be added regularly.